We handle it all, leaving you to focus on what you’re good at. Here’s how we’ll make social work for your business.
Social media is both a brand awareness and sales tool – but before we pull the trigger, we’ll learn about your business. We’ll need to know what your business goals are, who your customers are and what makes your brand, products and services unique. Next, we’ll translate those into social media marketing objectives.
We’ll uncover who your audience is, what makes them special, and what they like and want to see more of from your brand.
Your business’s social media strategy will be developed along with a content calendar which will include the types of media we’ll post, which campaigns each post relates to and which objective each post is aligned with.
You’ll also receive our social media management service, which places us as your first line of engagement with your customers and your audience. We’ll have studied your business, products and services to answer common questions and handle basic queries fast and effectively. We also provide an escalation protocol for issues that are more complex, so your audience is never left waiting for a reply or wondering if you really care about them.